There is a policy that lets you recover items in the Recoverable Items folder for up to another 30 days from the time of deletion.In our testing, we have found that the recall feature is not 100% effective in recalling messages that were sent in error.The message will no longer be recoverable. But be careful, if you purge an item, you cannot use the Recover Deleted Items tool to get it back. Just select the item and then click Purge.
This is a hidden folder, and it's the place where items are moved when you do one of the following things: If you can't find an item in the Deleted Items folder, the next place to look is the Recoverable Items folder. Recovering items from the Recoverable Items folder Steps for recovering items from the Deleted Items folder. If you're trying to find a message that was deleted, the Deleted Items folder is the first place to look. When you delete an email message, a contact, a calendar item, or a task, it's moved to the Deleted Items folder in your mailbox. Recovering items from the Deleted Items folder But you can use the steps in this topic to recover messages from the Recoverable Items folder that were in a folder when it was permanently deleted. Unfortunately, you can't recover a folder that's been permanently deleted. You can recover a deleted folder (with all of its messages) if it's still in your Deleted Items folder. If you can't find it there, the next place to look is the Recoverable Items folder, which you can access by using the Recover Deleted Items tool. The first place to look for a deleted item, such as an email message, calendar appointment, contact, or task is the Deleted Items folder in your mailbox. When you accidentally delete an item from your Outlook Web App mailbox (the web browser version of Outlook), you can often recover it.